Website Feedback Survey

2. Website Feedback Survey

   The City is very committed to providing the best service possible to the community. Please let us know about your experience visiting our website today and tell us what you liked and what you would like us to make better. Thank you for your time!

   The City is very committed to providing the best service possible to the community. Please let us know about your experience visiting our website today and tell us what you liked and what you would like us to make better. Thank you for your time!

4. 1. Overall, how well does our website meet your needs?

   1. Extremely well
   2. Very well
   3. Somewhat well

   1. Not so well
   2. Not at all well

6. 2. How easy was it to find what you were looking for?

   1. Extremely easy
   2. Very easy
   3. Somewhat easy

   1. Not so easy
   2. Not at all easy

8. 3. Did it take you more or less time than you expected to find what you were looking for?

   1. A lot less time
   2. A little less time
   3. About what I expected

   1. A little more time
   2. A lot more time

10. 4. Rate how visually appealing is our website.

    1. Extremely appealing
    2. Very appealing
    3. Somewhat appealing

    1. Not so appealing
    2. Not at all appealing

12. 5. How easy is it to understand the information on our website?

    1. Extremely easy
    2. Very easy
    3. Somewhat easy

    1. Not so easy
    2. Not at all easy

14. 6. How much do you trust the information found on our website?

    1. A great deal
    2. A lot
    3. A moderate amount

    1. A little
    2. Not at all

16. How did you find us?

    1. Search Engine
    2. Online Advertisement

    1. Social Media
    2. Newsletter

18. 7. How likely are you to recommend our website to a friend or colleague?

    1. Extremely likely
    2. Very likely
    3. Somewhat likely

    1. Not very likely
    2. Not at all

20. Do you have an comments or suggestions about how we can improve our website?

22. What content would you like included?

24. Find a broken link? Paste hyperlink below

28. Date and time of visit
    Date and time of visit

    Date and time of visit

29. Reason for visiting our website?

30. What is your age?

    1. 17 or younger
    2. 18-24
    3. 25-34
    4. 35-44
    5. 45-54
    6. 55-64
    7. 65+

32. Was this your first visit to our website?

    1. Yes
    2. No

33. Did you find what you were looking for?

    1. Yes
    2. No

35. Which departments did you visit?

    Check all that apply

    1. Business License
    2. Building Permits
    3. Recreation Activity

    1. City Council Meeting Agenda
    2. Request Service - roadway
    3. Public Safety

    1. Request Service - parkway tree
    2. Park or Trail information
    3. Diamond Bar Center rental

    1. Organized Sports Activity
    2. Senior Services
    3. Transportation Information

39. Contact Information

    If you would like a response, provide your contact information.

    If you would like a response, provide your contact information.

41. First Name

42. Last Name

44. Phone Number

45. Email Address

47. City

48. Zip Code

Leave This Blank:


49. Submit

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