News Flash


Posted on: April 14, 2021

In-Person Appointments Now Available

Copy of Appointment Calendar1080

City Facilities Now Open by Appointment

 City Hall is now open to the public by appointment only for the following counter services: Building and Safety, Planning, Engineering, Diamond Ride, Transit and Parking Permits. 

 Appointments are available Monday through Thursday from 8 a.m. to noon and may be scheduled online at Those without internet access or an email address, may schedule an appointment by calling City Hall at (909) 839-7000. No walk-ins will be allowed, but same-day appointments may be available. Visitors may schedule multiple appointments for different services during a single visit to City Hall but must book each as individual appointments.

The Diamond Bar Center will reopen to in-person visits by appointment for recreation program registration and facility tours starting May 1, 2021.

Visitors to City facilities must adhere to Los Angeles County Department of Health COVID-19 safety protocols, including wearing a face covering and physical distancing at all times, and subject to temperature and symptom screening. Anyone with a temperature test result of 100.4 degrees and/or displaying a symptom of COVID-19 will be denied entrance. Visitors are asked to arrive at least five minutes prior to appointment to complete the screening process.

 The following safeguards have been implemented at City facilities to protect the health of the public and employees: 

  • Physical distancing - Floor markers indicating distancing requirements visitors must follow
  • Installation of plex-glass shields at all public counters
  • Frequently disinfecting high touch areas throughout the day and between customers
  • Symptom and temperature screening station prior to entrance to all City facilities
  • Face coverings must be worn at all times

City facilities have been closed to the public since March 2020 in accordance with the Los Angeles County Department of Health Order directing certain business sectors to close due to the COVID-19 pandemic. During the closure, City services and meetings continued to be available by phone, email and online.

For additional information, contact Diamond Bar City Hall at (909) 839-7000, the Diamond Bar Center at (909) 839-7070 or (909) 839-7065 for recreation registration or facility reservation information or visit the City’s COVID-19 City operations webpage at

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