ADA Compliance


In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”) and Section 504 of the Rehabilitation Act of 1973, City of Diamond Bar will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment: City of Diamond Bar does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication: City of Diamond Bar will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City of Diamond Bar programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: City of Diamond Bar will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in the City of Diamond Bar offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of Diamond Bar should contact the office of the Human Resources & Risk Manager – Amy Haug as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require City of Diamond Bar to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

A complaint can be filed by filling out an ADA Grievance Complaint Form. Complaints that a program, service, or activity of City of Diamond Bar is not accessible to persons with disabilities should be directed to:

Amy Haug
ADA Coordinator – Human Resources & Risk Manager
21810 Copley Drive, Diamond Bar, CA 91765
Email: AHaug@DiamondBarCA.Gov 
Phone: 909-839-7018
California Relay Service: dial 711

City of Diamond Bar will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

This notice is available in alternate formats from the ADA Coordinator.