Village at Diamond Bar Condominiums - Order to Vacate
November 4, 2021 - Today, effective 6:15 p.m., the City officially lifted the September 30, 2021 Order to Vacate, and in its place issued a new order that limits access only to certain areas, specifically the balconies of units B-8, D-8, E-8, F-6, G-7, H-7 and H-8.
The decision to lift the original Order to Vacate was made by the City’s Building Official after evaluating new structural engineer reports prepared by Englekirk Structural Engineers and Cannon Corporation on November 3 and 4, 2021, respectively.
Both Englekirk and Cannon Corp. concluded, based on their independent inspections, that while there are substantial deferred maintenance issues that should be addressed throughout the complex property, the condition does not create a widespread and immediate danger to the life or safety of all occupants of the individual units as previously recommended via a report by Khatri International, a structural engineer hired by the Diamond Bar Village Homeowner’s Association.
- The City will be removing all red and yellow tags which prohibit entrance into the second-floor units, and yellow tags that limit access to first-floor units and clubhouse for property retrieval.
- Under the November Order, all units may be occupied, but the following seven units do have balcony structural concerns: B-8, D-8, E-8, F-6, G-7, H-7 and H-8. Those balconies will be red-tagged, but all other areas of those units may be occupied.
- As a result of the new November 4, 2021 Order, the appeals filed from the September 30, 2021 Order are moot. Refer to the November Order for information about owner rights and the process for appeal of any aspect of the new Order.
Next Step: The City will issue a separate Notice and Order to Repair to the Diamond Bar Village Homeowners’ Association related to the common areas of the Property that remain in a substandard condition. The City will also issue any further orders as necessary regarding portions of individual units which are not safe to occupy.
- New Notice and Order - Issued November 4, 2021
- November 4, 2021 Letter by Community Development Director to Village at Diamond Bar Condo Complex Owners, Tenants and Homeowners Association
October 20, 2021 - On Thursday, October 21, a City-selected structural engineer will conduct a preliminary on-site survey of all twelve buildings as part of a two-part approach to assess the structural condition of each building.
Survey work will start around 9 a.m. and take approximately five hours to complete. The engineer will take a look at the exterior of each building, one at a time, and note structural damage and areas of concern. He will detail his findings in a report, and develop a work plan for the second part of the assessment approach.
The second part will involve an in-depth examination of each building, and will include “destructive testing” which means that openings will be cut into some areas of the building exteriors and/or interiors. Dates for this second part have not been determined, but the City will inform the HOA, tenants and owners when such work will take place.
October 11, 2021 - After hearing from several Village at Diamond Bar condominium residents and owners, the City determined that the public’s interests would best be served by delaying the enforcement of the order until after further structural investigations are conducted, and the appeal hearings are completed.
All 12 DBV buildings continue to be deemed hazardous at this time, and the City’s order to vacate remains in effect. Although enforcement or rescission of the order will not take place until after the steps outlined in this Update have been completed, the City considers all persons residing within the complex to be at serious risk pending further investigation of the structural condition of the buildings.
PDF Copy of the Notice that the Enforcement of Order To Vacate is on Hold Pending Further Structural Investigations And Hearings On Appeals, Structures To Remain Red- And Yellow-Tagged Until Further Notice
On September 30, 2021, the City issued a Notice and Order to Vacate to the residents of the two-story, 150-unit condominium complex known as The Village at Diamond Bar based. The basis for issuing the Order was several serious health and safety conditions identified in a recent structural observation report prepared by a
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Wednesday, September 22 - Khatri International, the structural and civil engineering firm retained by the Village HOA) completes its report of findings. Property owners and renters may obtain a copy of the report by contacting the HOA manager, Yvette Marie Allen, at DBV@avalonweb.com or (951) 746-8519.
Thursday, September 30 - City personnel issues the Notice and Order to Vacate and tags all 150 units with either yellow or red tags as follows:
- Red-tagged units - All of the second-floor units are red-tagged. Once vacated, residents may not re-enter red-tagged units until the City deems the units to be safe.
- Yellow-tagged units - All of the first-floor units are yellow-tagged. Residents may only re-enter yellow-tagged to retrieve personal belongings.
- County of Los Angeles - Department of Consumer and Business Affairs
For tenants/renters eligible for relocation assistance but not obtaining cooperation from their landlord, the County of Los Angeles Department of Small Claims Advisory Unit can help. Visit DCBA.LACounty.gov , call (800) 593-8222 or email Scott Tretter at email@example.com.
- Legal Assistance for Tenants and Homeowners
The County of Los Angeles offers two no or low-cost legal referrals depending on income eligibility:
StayHousedLA.org or 888-694-0040
LA County Bar Association’s Lawyer Referral Program or (213) 243-1525
- Housing Resources
Call 2-1-1 or the LA County Housing Resource Center at or 877-428-8844
- Homelessness Prevention Resources
Call the Los Angeles Homeless Services Authority (LAHSA) at (213) 683-3333
- Why was my condominium tagged?
In September 2021, the Diamond Bar Village Homeowners Association hired a California licensed engineer to visually inspect the condominium property and they found a number of issues that are a safety concern and which they detail in a report. The City’s building inspectors and code enforcement officers have been on site and reviewed the report and agree with the engineer’s recommendation of more thorough inspection and testing, as well the installation of temporary roof supports.
- What do the yellow and red tag colors mean?
The tag colors rate occupancy risk, with yellow indicating medium risk and red indicating high risk:
- Red-tagged units - Once vacated, residents may not re-enter until the City deems the units to be safe.
- Yellow-tagged units - Residents may only re-enter yellow-tagged to retrieve personal belongings.
Regardless of tag color, the condominiums must be vacated in order to keep residents out of harm’s way, and for the engineers and inspectors to safely assess and test all areas of concern, and determine what repairs are necessary.
- When do I have to leave my condominium?
You should collect essential personal belongings and vacate your condominium as soon as possible. However, on October 11, 2021, the City put the Enforcement of Order to Vacate on hold pending further structural investigations and hearings on appeals.
- Is there any financial assistance to help me with renting a new place?
If you are a renter, you are entitled to relocation assistance from your landlord under California Health and Safety Code Sections 17975-17975.10. Get in touch with your landlord if they have not already reached out. It is your responsibility to collect your relocation payment directly from your landlord. If they do not provide you with relocation assistance, you should contact an attorney as soon as possible.
- Where can I get help finding a new place to rent?
The County of Los Angeles has a free online searchable database with listings for all types of rentals, including affordable and emergency housing, at https://housing.lacounty.gov/. If you need help searching for listings, you can call (877-428-8844) Monday-Friday, 6 a.m.-5 p.m. Dial 7-1-1 for TTY. If you are a Section 8 participant, you can contact the Los Angeles County Development Authority at (626) 262-4511 to obtain a list of available rentals that match their rent range.
- When can I return to my condominium?
At this time, it is unknown when you will be allowed to return to your condominium. The engineer, retained by the Diamond Bar Village HOA, must first complete a thorough assessment of each building. The City, homeowners association and condominium management company will keep owners and tenants apprised of the engineer’s findings. You should plan to reside in alternative housing for a minimum of several weeks.
- Can the City provide me legal assistance?
The City cannot provide legal advice to private individuals. The services of a licensed attorney at should be consulted for any legal questions or concerns. The State Bar of California maintains a directory of Certified Lawyer Referral Services that are managed by a variety of associations, legal service programs, and other organizations. The directory is available by visiting www.calbar.ca.gov/lrs or calling (866) 44-CA-LAW (866-442-2529). If you cannot afford a lawyer, you may be eligible for free or low-cost services from legal aid groups that include:
- I own and live in my condominium. Am I eligible for temporary relocation assistance?
Check your homeowner’s insurance policy or contact your insurance company to see if your coverage includes assistance to cover the costs of temporary living in the event your home is uninhabitable because it needs repairs. Some of the terms to look for are “additional living expenses”, “loss of use”, or “authority prohibits use”.
- Is there an appeals process available?
The appeals process closed October 10 as noted on pages 2 and 8 of the Notice and Order to Vacate. A total of 63 appeals were received by the City Clerk's Office. Everyone who submitted an appeal will be contacted and provided with information and details about the appeal hearing process.