Make An Appointment

image of a calendar on a smartphone screenHow to Schedule an In-Person Appointment

  • Schedule an appointment by choosing one of the department calendars listed below, then select the preferred day and time of visit and when finished, click CONTINUE. To view additional dates, click on the MORE TIMES arrow.
  •  Next, enter your first and last name, phone or mobile phone number and email address and click on CONTINUE.
  •  After submission a confirmation email and reminder emails/texts will be sent to the email address provided.

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City Hall Appointments


  • Building and Safety Division
    • Includes: Over-the-counter building permits (e.g. re-roofs, plumbing, HVAC, electrical), construction inspections, building plan check-related inquiries, copies of building permits, etc.
  • Diamond Ride
    • Diamond Ride ID cards that expired between mid-March and December 31, 2020, have been extended to June 30, 2021. Users may choose to wait until June, renew online, or request in-person appointment.
  • Engineering Department
    • Includes: Encroachment permits, roadway projects and traffic issues.
  • Environmental Services
    • Includes: Pick up of used oil kits or sharps containers, submission of Waste Management application forms to apply for senior discount fee or disabled/backyard service.
  • Planning Division
    • Includes: Business licenses, zoning, land uses, property line dimensions, fences/walls, storage sheds, patio covers, additions to single-family residences, accessory dwelling units (ADUs), and signs.
  • Parks and Recreation
    • Includes: Ball field allocations and military banner requests.
  • Transit Pass
    • Diamond Bar residents are eligible to receive discounted MTA and Foothill Transit passes.


Diamond Bar Center Appointments

  • Recreation Activity Registration Assistance 
    • Includes: Senior programs, day camp, Recreation classes, picnic rentals, and creating online registration account. Forms of payment: Check, credit card, or exact cash amount.
  • Diamond Bar Center Facility Tours 
    • Includes: A 30-minute tour limited to three (3) people per appointment. Forms of payment accepted: Check, credit card, or exact cash amount.