Make An Appointment
Appointments can take place over video, through a phone call, or in-person.
- Select your preferred service type for more information and to schedule your appointment.
- Choose your date and time, then click CONTINUE. To view additional dates, click on the MORE TIMES arrow.
- Next, enter your first and last name, phone or mobile phone number and email address and click on CONTINUE.
- After submission, you will receive a confirmation email and reminder emails/texts.
If you prefer help in person, booking an appointment in advance of visiting City Hall or the Diamond Bar Center is highly encouraged. Walk-ins are welcome but may experience longer wait times.
Appointment Scheduling Links
Building & Safety - (e.g. re-roofs, plumbing, HVAC, electrical), construction inspections, building plan check-related inquiries, copies of building permits, etc.
Diamond Ride ID Cards - new or renewal
Public Works/Engineering Services - services for grading plans, sewer/storm drains, sewer lateral locations, soils/geotechnical reports, encroachment permits, roadway projects and traffic issues.
Environmental Services - pick up a used oil change kit or Sharps container, apply for the Waste Management senior discount or disabled/backyard service.
Planning Services - business licenses, zoning, land uses, property line dimensions, fences/walls, storage sheds, patio covers, additions to single-family residences, accessory dwelling units (ADUs), and signs
Transit Services - Discounted MTA and Foothill transit passes
Parking Permits - permits for street parking for residential neighborhoods adjacent to Diamond Bar High School
Facility and Picnic Area Reservations, and Tours (at Diamond Bar Center) - Diamond Bar Center tours and reservations, Heritage Community Center, Pantera Activity Room, and Park Picnic reservations. Forms of payment accepted: check, credit card or exact cash amount. (A 2.5% processing fee will be assessed on all credit/debit card transactions.)
Recreation Activity Registration (at Diamond Bar Center) - senior programs, recreation classes, day camp, city events, and creating online registration account. Forms of payment accepted: check, credit card or exact cash amount. (A 2.5% processing fee will be assessed on all credit/debit card transactions.)
Parks and Recreation Services (at City Hall) - ball field reservations and allocations, military banner requests
Video appointments are a convenient way to obtain City services. All you need is a smartphone, tablet, or computer with an internet connection and a camera.
Appointment Scheduling Links
- Building Permits (e.g. re-roofs, plumbing, HVAC, electrical), construction inspections, building plan check-related inquiries, copies of building permits, etc.
- Engineering Services - services for grading plans, sewer/storm drains, sewer lateral locations, soils/geotechnical reports, encroachment permits, roadway projects and traffic issues.
- Public Works/Environmental Services - pick up a used oil change kit or Sharps container, apply for the Waste Management senior discount or disabled/backyard service.
- Planning Services - business licenses, zoning, land uses, property line dimensions, fences/walls, storage sheds, patio covers, additions to single-family residences, accessory dwelling units (ADUs), and signs.
If you do not have internet access, a telephone appointment is the way to go. During your scheduled call, staff can answer your questions, help you fill our forms, process permit requests.
Appointment Scheduling Links
- Building Permits (e.g. re-roofs, plumbing, HVAC, electrical), construction inspections, building plan check-related inquiries, copies of building permits, etc.
- Diamond Ride ID Cards - new or renewal
- Public Works/Engineering Services - services for grading plans, sewer/storm drains, sewer lateral locations, soils/geotechnical reports, encroachment permits, roadway projects and traffic issues.
- Environmental Services - pick up a used oil change kit or Sharps container, apply for the Waste Management senior discount or disabled/backyard service.
- Planning Services - business licenses, zoning, land uses, property line dimensions, fences/walls, storage sheds, patio covers, additions to single-family residences, accessory dwelling units (ADUs), and signs.
- Transit Services - Discounted MTA and Foothill transit passes.
- Recreation Assistance - facility reservation information, senior programs, day camp, recreation classes, picnic rentals, and creating online registration account.
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