Make An Appointment

image of a calendar on a smartphone screenAppointments can take place over video, through a phone call, or in-person.

  • Select your preferred service type for more information and to schedule your appointment. 
  • Choose your date and time, then click CONTINUE. To view additional dates, click on the MORE TIMES arrow.
  •  Next, enter your first and last name, phone or mobile phone number and email address and click on CONTINUE.
  •  After submission, you will receive a confirmation email and reminder emails/texts.
  1. In-Person
  2. Video
  3. Phone Call

Appointments in PersonIf you prefer help in person, booking an appointment in advance of visiting City Hall or the Diamond Bar Center is highly encouraged. Walk-ins are welcome but may experience longer wait times.

Appointment Scheduling Links

Building & Safety - (e.g. re-roofs, plumbing, HVAC, electrical), construction inspections, building plan check-related inquiries, copies of building permits, etc.

Diamond Ride ID Cards - new or renewal

Public Works/Engineering Services - services for grading plans, sewer/storm drains, sewer lateral locations, soils/geotechnical reports, encroachment permits, roadway projects and traffic issues.

Environmental Services - pick up a used oil change kit or Sharps container, apply for the Waste Management senior discount or disabled/backyard service.

Planning Services - business licenses, zoning, land uses, property line dimensions, fences/walls, storage sheds, patio covers, additions to single-family residences, accessory dwelling units (ADUs), and signs 

Transit Services - Discounted MTA and Foothill transit passes

Parking Permits - permits for street parking for residential neighborhoods adjacent to Diamond Bar High School

Parks and Recreation Services - includes ball field allocations, military banner requests, and contract class instructor proposal reviews.

Recreation Activity Registration Assistance - senior programs, day camp, Recreation classes, picnic rentals, and creating online registration account. Forms of payment: Check, credit card, or exact cash amount.

Diamond Bar Center Facility Tours - a 30-minute tour limited to three (3) people per appointment. Forms of payment accepted: Check, credit card, or exact cash amount.