Website Privacy Policy

Overview - The City of Diamond Bar (the "City") is committed to honoring the privacy of visitors to our website (the "Site"). This privacy policy governs any personal and business information collected from visitors to the City of Diamond Bar website. Our goal is to protect online information with the same diligence that we protect information obtained through other means.

Information Collection and Use  - The City of Diamond Bar collects information about each visitor to the website in three ways: (1) through your IP address, which does not contain any personal information, (2) through any email correspondences you send to us, and (3) when you submit personally identifiable information to process a request for City services. The City does not share any of this information with third parties or sources outside the City or its service providers, unless under a court order.

(1) IP Address

Note: Your IP address does not contain or reveal personal information about you. Information such as your name, address, or phone number cannot be obtained through your IP address alone.

The City's web servers log all website visitors' IP addresses to automatically collect information about usage of the website. This information is collected only to help diagnose problems with our servers, administer our website, track traffic patterns, and identify ways to make our website more useful. Information is never used to track or monitor individual users.

(2) Email Correspondences. Email messages are disclosable public records, if it is retained by the City in the ordinary course of business. However, we will endeavor to keep your email address confidential to the extent permitted by law.

(3) Online Forms. Unless specified by the form, all information submitted to the City using our online forms are kept private and will not be disclosed to third parties to the extent allowed under the California Public Records Act.

Choice/Opt-Out  - If you previously chose to have your information shared, you may opt-out or change your information at any time. See below for information about how you can contact us.

Links  - The City's website contains links to other websites. The City is not responsible for the privacy practices or the content of sites other than the City's website.

Contacting Us - If you have any questions or concerns about your privacy on our website, please contact us at:

City of Diamond Bar
21810 Copley Drive
Diamond Bar, CA 91765

Phone: 909.839.7000
Fax: 909.861.3117
email: info@diamondbarca.gov